The initiative aims to improve mobility for passengers with disabilities while increasing service efficiency.
Test Phase in Terminal 2 Satellite Building
Two prototype autonomous wheelchairs are being trialed in Terminal 2’s satellite building. This marks the first step of a planned phased rollout. The next phase will expand service to Terminal 2’s main building.
Service Process for Passengers
Before Travel:
- Passengers with reduced mobility can pre-book the service
At Airport:
- Personal escort by Aicher Airport Services staff to wheelchair station
- Assistance with boarding and storing hand luggage (up to 10 kg)
- Destination selection (departure gate) via user-friendly touch display
During Ride:
- Autonomous navigation to chosen destination
- Currently still staff-escorted (future fully autonomous operation planned)
- Safety features: Seatbelt and emergency button
After Use:
- Automatic return of wheelchair to station
Technical Specifications
The high-tech wheelchairs feature:
- Autonomous navigation with collision avoidance
- Speed limited to 3.5 km/h (walking pace)
- Lithium-ion battery with 7-hour operation time
- Integrated luggage storage
- Intuitive touchscreen controls
- Environmental sensors for safe navigation
Background and Goals
The project responds to growing demand for mobility assistance at airports. Autonomous wheelchairs aim to:
- Provide passengers greater independence
- Relieve existing mobility services
- Optimize boarding processes
- Increase customer satisfaction
Long-term plans envision fully autonomous operation without staff accompaniment. The trial evaluates the technology under real-world conditions.
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